Реферат: Aggression Essay Research Paper Verbal aggression is
(ie. tone of voice, inflection of voice and content of conversation, etc.),
and non-
verbal behavior of others (ie. facial expression, body posture, eye contact,
etc.). In
addition, the subject was required to self monitor for the following
antecedents:
clenched fists, tight jaw, rapid heart beat, and the emotions of anger,
frustration and
disappointment. Lastly, it was suggested by Infante (1995) that appropriate
strategy
must be taken to prevent verbal aggression from escalating.
Successful avoidance of the antecedent conditions consisted of removing
oneself
from stressful situations, when possible, as well as not responding verbally
when
provoked. Weekly consultation revealed that verbal aggression was most often
used to: 1) Escape demand situations. 2) Avoid demand situations. 3)
Relieve job
stress. The subject was to document the frequency of verbal aggression and
record
the circumstances of significant success or failure during the work week for
discussion at weekly consultation sessions.
A schedule of reinforcement was developed for the subject. The
reinforcement
was to be given for successful avoidance of verbal aggression. Reinforcement
included: five minutes alone for ‘quiet time’, when possible, or a short,
silent prayer.
Considering the stress and escalating nature of verbal aggression time alone
was