Реферат: Различные стили лидерства на примере одного отеля

Conclusion

In this paper we have tried to analyse different approaches to leadership and implement them in practice using Quality Arcticus Hotel as a model. I think that all the three approaches are relevant to some extent. All the three leaders possess traits that are necessary to succeed in a leading position. The leaders in my analysis possess different behaviour styles but it is understandable. If a leader has to handle with tasks demanding high degree of responsibility from the subordinates he is more task-oriented. To be a hotel chief is a responsible work, the leader should be more task-oriented than people-oriented. On the operative level as well there are a lot of daily tasks which need to be performed with high quality. All the goals that the leaders on the upper levels set up for the organisations shall be realised on the operative level. We can judge the work of the hotel by the work of the departments on the operative level (reception, kitchen, restaurant, bar, selling department). That is why it is more natural, to my mind, for these leaders to focus more on the tasks than on their subordinates.

Situational approach takes more factors into consideration and that is why I think it is a more applicable theory to find out the best style of leadership. Leadership is a complex phenomenon and it can not been explained with simple concepts. I do not mean to say that contingency approaches are the best in explaining success in leadership. There are many theories about this phenomenon. But out of the three approaches analysed it gives more concrete answers on the question, why exactly this leader performs well in exactly these surroundings.

Literature

Yukl, Gary Leadership in organisations, fifth edition, 2002

Daft, Richard L. Leadership: theory and practice, 1999

[1] The hotell manager is married to the economy chief and one of the operative leaders is their son-in-law.

[2] The hotel chief normally handles problems with the economy chief and the five operative leaders. The economy chief has two persons working with economy under her supervision. Besides she takes charge of the 8 room-maids.