Контрольная работа: Operations Management

Computacenter today has over 10,000 employees across Europe and Group revenues of over Ј2.5 billion.[9]

The mission of the company

«To deliver IT services and solutions that enables our customers to achieve their goals».[10]

The strategy of the company

«Our strategy is to achieve long-term earnings growth. To help measure our success, we have five key strategic initiatives against which to benchmark our performance».[11]

The main activity falls into the broad categories:

- Outsourcing:

- Infrastructure management

- Application management

- Service desk

- IT Security

- Managed Hosting

- Dusaster recovery

- Asset management

- Support and Maintenance:

- IMAC

- Resources on Demand

- Datacenter maintenance

- Datacentre Technology Optimisation:

- Datacentre Current State Assessment

- Infrastructure Discovery and Analysis

- Data Classification and Tiering

- Server and Storage Virtualisation

- Server and Storage Consolidation

- Software Optimisation

- Commercial Solutions:

- Supplier Management and Rationalisation

- Web shop and e-Commerce Integration

- Advanced Order Management

- Leasing and Technology Finance

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