Контрольная работа: Operations Management
Computacenter today has over 10,000 employees across Europe and Group revenues of over Ј2.5 billion.[9]
The mission of the company
«To deliver IT services and solutions that enables our customers to achieve their goals».[10]
The strategy of the company
«Our strategy is to achieve long-term earnings growth. To help measure our success, we have five key strategic initiatives against which to benchmark our performance».[11]
The main activity falls into the broad categories:
- Outsourcing:
- Infrastructure management
- Application management
- Service desk
- IT Security
- Managed Hosting
- Dusaster recovery
- Asset management
- Support and Maintenance:
- IMAC
- Resources on Demand
- Datacenter maintenance
- Datacentre Technology Optimisation:
- Datacentre Current State Assessment
- Infrastructure Discovery and Analysis
- Data Classification and Tiering
- Server and Storage Virtualisation
- Server and Storage Consolidation
- Software Optimisation
- Commercial Solutions:
- Supplier Management and Rationalisation
- Web shop and e-Commerce Integration
- Advanced Order Management
- Leasing and Technology Finance