Контрольная работа: Operations Management
3. ROWBOTHAM, F. AZHASHEMI, M. GALLOWAY, L. 2007. Operations management in context . 2nd edn. Butterworth-Heinemann.
4. KRAJEWSKI, LEE J. RITZMAN LARRY, P. 2002. Operations management: strategy and analysis . 6th edn. Prentice Hall.
5. RIBERA, J. 2010. Understanding Operations Management . [WWW].http://www.skolkovo.ru/content/view/347/382/lang, en/
6. BROWN S. 2005. Strategic operations management . 2nd edn. Oxford: Elsevier Butterworth-Heinemann Linacre House.
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12. RONEN B., PASS S. 2008. Focused operations management: achieving more with existing resources . New Jersey: John&Sons, Inc. Hoboken.
13. SIMON A. BURTONSHAW-GUNN. 2010. Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Consultants . A John Willey&Sons, Ltd, Publication
14. SLACK N., CHAMBERS S., JOHNSTON R. 2005. Operations & Process Management: Principles and Practice for Strategic Impact . Financial Times/ Prentice Hall.
15. STEVENSON W.J. 2008. Operations Management. 10th edn. McGraw-Hill Higher Education.
16. WALLER D. 2003. Operations Management: A Supply Chain Approach . 2nd edn. Cengage Learning EMEA
17. BICHENO, J. ELLIOT, B. 2002. Operations management: an active learning approach . Oxford: Blackwell Publishers Ltd.
18. GOPAL K. KANJII. 1995. Total quality management: proceedings of the first world congress. London: Chapman & Hall.
[1] ROWBOTHAM, F. AZHASHEMI, M. GALLOWAY, L. 2007. Operations management in context . 2nd edn. Butterworth-Heinemann.
[2] KRAJEWSKI, LEE J. RITZMAN LARRY, P. 2002. Operations management: strategy and analysis . 6th edn. Prentice Hall.
[3] RIBERA, J. 2010. Understanding Operations Management . [WWW].http://www.skolkovo.ru/content/view/347/382/lang,en/
[4] BROWN S. 2005. Strategic operations management . 2nd edn. Oxford: Elsevier Butterworth-Heinemann Linacre House
[5] BICHENO, J. ELLIOT, B. 2002. Operations management: an active learning approach . Oxford: Blackwell Publishers Ltd. p.17
[6] http://www.sbrf.ru/en/about/bank_today/
[7] Annual report of Sberbank. 2009. p. 11
[8] http://en.wikipedia.org/wiki/Computacenter
[9] http://www.computacenter.com/who_we_are/
[10] Annual Report Computacenter.2009. p. 2
[11] Annual Report Computacenter.2009. p. 2
[12] http://www.computacenter.com/who_we_are/quality/
[13] http://www.computacenter.com/who_we_are/quality/
[14] KRAJEWSKI, LEE J. RITZMAN LARRY, P. 2002. Operations management: strategy and analysis . 6th edn. Prentice Hall. p.267