Учебное пособие: Management of organization

The speaking module

II. Speaking Exercises:

Exercise 1. Describe communication, noise, grapevine, nonverbal communication, upward communication using the suggested words and expressions as in example:

communication receiver, links, process, medium, transfer, feedback, sender, social, involving example : Communication is a social process involving the transfer of information and understanding. Links in the communication process include sender, encode, medium, decode, receiver, and feedback.

noise interference, flow, person, chainlike, influence, integral, process, understanding

grapevine disrupt, unofficial, complements, informal, communication, sometimes, system

nonverbal communication effective, face-to-face, body language, including, communicators, gestural, impact, facial

upward communication share, ideas, opinion, open-door policy, subordinates, feelings, surveys, grievance, attitude

Exercise 2. Ask questions to the given answers:

1) Question:

Answer: Spe cialists often interpret situations differently because of their restricted perspectives.

2) Question:

Answer: Perceptual defense enables one to screen out irrelevant stimuli, and perceptual set does the opposite.

3) Question:

Answer: Managers can become more effective communicators by doing a better job of receiving and giving nonverbal communication

The writing module

III. Writing exercises:

Exercise 1. Complete the sentences with the suggested words: meaningless, does, screen, perceptual, closure

Three ______subprocesses are selectivity, organization, and inter pretation. Perceptual defense enables one to ______ out irrelevant stimuli, and perceptual set _____the opposite. Grouping, figure-ground, and ______help people perceptually organize otherwise ______stimuli.

Exercise 3. Compose a story on one of the topics (up to 100 words):

“Communication is a social process”

“Perception is essential to communication”