1 Put the verbs in brackets in the correct form. Generally (1) __________ (think) of as a place to store things you don’t want to see, warehouses (2) __________ (not have) a glamorous image. However, in today’s competitive manu...

1 Put the verbs in brackets in the correct form. Generally (1) __________ (think) of as a place to store things you don’t want to see, warehouses (2) __________ (not have) a glamorous image. However, in today’s competitive manufacturing and business environment, (3) __________ (run) the warehouse efficiently is vital to a company’s success. (4) __________ (create) a critical link between a manufacturing plant and the external world, the warehouse (5) __________ (affect) the performance of the entire manufacturing and logistics system. (6) __________ (finally install) a new system two months ago, our new warehouse (7) __________ (locate) near the airport, is now proving excellent, already (8) __________ (lower) costs by 20% and (9) __________ (improve) efficiency by 15%. In fact it (10) __________ (achieve) such excellent results, we are planning to install the same system in the other warehouses. 2 Complete the paragraph with a word or phrase from the box. necessary/obliged/should have used/had/didn’t have Unfortunately we were (11) __________ to make several modifications to the materials used in our new product as a result of customer feedback. We (12) __________ to do this as quickly as possible to protect our reputation. We (13) __________ a different material from the start, but we were hoping to cut costs by using older technology. We found it (14) __________ to source the material from a new supplier, but luckily we (15) __________ to make any serious design changes, which was good. 3 Choose the correct option. 21There was a possible ice storage/blockage in the pitot tube. 22The system is still under investigation/warranty so they have to repair it for free. 23A lot of cracks/debris lay on the ground after the explosion. 24Luckily there were no failures/fatalities in the explosion, just minor injuries such as cuts and abrasions. 25Everyone was safely rescued/prevented from the flood. 26Unfortunately several of the bolts showed signs of metal fatality/fatigue. 27A jet of water shot/ran up the roof. 28I think we should override the system. How does that think/sound? 29Ice on the sensor had caused a fake/false reading on the airspeed indicator. 30You need to be assertive/accusing when speaking to superiors, but not rude.