Какие номера правильные? How well do you communicate? Results of bad communication Poor communication can lead to disastrous results both at work and in the home. Saying the wrong thing in the wrong way can upset people and los...

Какие номера правильные? How well do you communicate? Results of bad communication Poor communication can lead to disastrous results both at work and in the home. Saying the wrong thing in the wrong way can upset people and lose their trust and respect and, when people's feelings are hurt, they respond negatively. Appreciating the fact that the person you are with is giving their time and attention to you is extremely important, especially in business. Listen more carefully One area of communication in which most people fail is the skill of listening. In order to do this effectively, you have to have an open mind, remain patient and be polite. First of all, try to see the discussion from the other person's perspective. Many of us are too quick to interrupt to either agree or disagree with the speaker or to try and finish what they are saying because we are in a hurry. Be more observant While you are listening, you should also be looking at the other person and taking note of their nonverbal behaviour. We communicate a lot by the way we sit and stand, by the expressions on our face and our gestures. People's physical behaviour can let us know if they are uncomfortable, not telling the truth, disagreeing with us or not understanding what we are saying. 1.You can lose people's respect if you communicate poorly. 2.People can react in a bad way if a message is communicated ineffectively. 3.Bad communication is most commonly seen at work. 4.Many people are unable to listen effectively. 5.You should make sure people understand your point of view. 6.Other people's opinions are formed by the way you speak to them. 7.You should interrupt quickly and politely during a discussion. 8.Use gestures to make your meaning clearer. 9.You should observe how the other people react non-verbally. 10.It's possible to recognise if someone is lying by watching the way they act.