Реферат: Project Failure Essay Research Paper Total Quality

Methods for changes or modifications in the plan as the project

proceeds.

The quality plan should focus on providing action to prevent

profits leaking away through waste. If the quality management system does

not achieve this, then there is something wrong with the plan and it has

been set up or operated not with the principle. The whole approach should

be methodical, systematic and designed to function irrespective of changes

in management or personnel.

Control

The task of inspection or checking is taken by many to be the

passive one of sorting out the good from the bad, when it should be an

active device to prevent errors, defects, or nonconformance. In human

control it requires more care because it is frequently found that every

item, every word, every number, or every element of service is examined in

an attempt to stop errors or defects reaching or being seen by the customer.

Any control system based on detection of poor quality by poor

quality by postproduction inspection is unreliable, costly, wasteful, and

uneconomical. The measurement of inputs, outputs, and processes themselves

is a vital component of Total Quality Management.

Numbers and measurements are necessary for the processes to be

known. If inputs and the outputs can be measured and expressed in numbers,

then something is known about the process, and control is possible. The

first stage in using measurement as part of process control is to identify

precisely the activities, materials, equipment, etc., which will be

measured.

The size of measurement task must be managed so that a reasonable

parameter can be obtained. For example, some companies measure the

supplier performance or the growth rate of the company. The presentation of

this data is as important as getting the data because if you do not know

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